Southwest airlines consolidating reservation centers

As our award-winning airport has grown, so have the conveniences and amenities available to you.

Our newly constructed consolidated security checkpoint streamlines the passenger security screening process and provides all passengers access to a beautiful new post-security marketplace filled with new restaurants, retail shops, lounge area, and more.

Missteps were not an option, and fortunately, the committee had an ace in the hole—a corporate tradition of keeping the needs of consumers front and center.

“Because of that, we ended up with a win/win,” Green says.

"It's behind, where we'll have a new reservation system engine," Kelly said.

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The carrier is bulking up call center staffing as it trains them on the new system, but because Southwest already uses the system for international flights, many employees already are familiar with it.In December, Southwest Airlines will begin selling domestic tickets on its new Amadeus-based reservation system for May 2017 travel and beyond, Southwest executives said in an earnings call.May is when operations will transfer to the new system., May 2013 Sometimes it’s risky to mess with success.This sobering fact guided the visionaries behind Southwest Airlines’ All New Rapid Rewards program, the overhaul of the carrier’s previous and highly regarded loyalty program.We offer affordable on-site covered parking, just steps from the terminal.


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